What to expect on your first visit


Whether you’re coming for osteopathy or acupuncture, it is easier if you wear loose clothing so that it does not impede the examination of your limbs or back. But it is important to me that you feel comfortable, safe and empowered to move freely.


If you would feel more comfortable being accompanied by someone, you are welcome to bring a spouse, friend or colleague with you.


During the first visit, I will take a full case history, including your present complaint and any background information, such as your occupation, hobbies, previous episodes of similar problems and any accidents at work or in the car.

It is also useful to establish when your symptoms began and how they vary over the day or with activity. I will also need to know about your general medical history, so if you are on any medication it would be useful to bring your list of prescriptions. Gathering this information helps me to build up a picture of your problem for me to not only form a diagnosis, but also give you effective advice on how to avoid problems in the future.


I may need to obtain a bit more data by performing a few neurological tests and taking your blood pressure. I will need to assess your movements so, for example, even though you might have a lower back problem, I might need to look at your hip flexibility or your ability to transfer weight. The examination is with your full consent and can be stopped at any point. If acupuncture is more relevant for you, I will look at your pulses and tongue. This gives me information about your background health.

Next steps

After establishing a diagnosis, I will explain my findings and the treatment options that are available to you. I will also give you an explanation of how many sessions you will need. If you are happy, we will go ahead with treatment and start you on the road to recovery as soon as possible.

Book an Appointment
Click here to book online

Call 01746 761050 or text us on
07890 391745

Email us at info@hughruxton.co.uk

“Hugh is very professional and provides a calm atmosphere. He listened well to symptoms and offered lots of advice and support.”

Nicola Foss

Opening Hours

8:30 am – 6:30 pm
8:30 am – 7:00 pm
8:30 am – 7:00 pm
8:30 am – 7:00 pm
8:30 am – 7:00 pm

Contact Us

Email: info@hughruxton.co.uk
Phone: 01746 761050
Mobile: 07890 391745

Bridgnorth Clinic

Unit 1, Smithfield Centre, Whitburn Street, Bridgnorth WV16 4QT

Shrewsbury Clinic

3 Darwin Court, Clayton Way, Oxon Business Park, Shrewsbury SY3 5AL